Data Analytics for Organisational Development
Unleashing the Potential of Your Data
Created by Uwe H Kaufmann, Amy B.C. Tan
Explore how data analytics can drive better decisions and performance across your organization. You'll learn how to use customer, process, and workforce analytics to support real development outcomes. Build confidence in applying analytics in practical, everyday business situations.
Wiley | Sep 2026 | 368 min
What You Will Learn
You'll start by exploring why analytics matters for organizational development. Step by step, you'll discover the basics of data analytics and see how it applies to different business areas. As you move forward, you'll learn how to connect data insights with practical actions that support real organizational improvements.
Key Features
- Understand customer, process, and workforce analytics for better decision-making
- Gain practical skills to use analytics confidently in everyday business contexts
- Learn how to implement analytics to solve real organizational challenges
Target Audience
This course is ideal for managers, HR and OD professionals, analysts, business leaders, consultants, and staff who want to use data analytics to make a real impact. If you're new to analytics but eager to apply it across customer, process, and workforce domains, you'll find clear guidance and actionable skills here.
