Sub-Processors

The third-party services ExpertEdge uses to provide the platform, the data they process, and where they are located.

ExpertEdge sub-processors

ExpertEdge (operated by Packt Publishing Limited) uses service providers in the categories below to provide the platform. We maintain this list and keep it current as of the date shown at the foot of this page.

Each entry records the category of service, the purpose it serves, the categories of personal data it processes, and where it is located.

Authentication and identity
  • Purpose: manages sign-in and user accounts
  • Personal data categories: name, email, profile image, organisation id and role
  • Location: United States
Cloud hosting and database
  • Purpose: hosts the platform and stores learning activity
  • Personal data categories: user id, course identifier, progress, assessment scores, timestamps
  • Location: United States
Learning content delivery
  • Purpose: hosts and delivers interactive course content and reports learning progress
  • Personal data categories: user id, email, name, progress, scores
  • Location: United States
  • Purpose: powers course and expert search
  • Personal data categories: course identifier, search queries and interaction events (no name or email)
  • Location: United States or European Economic Area
Analytics
  • Purpose: measures usage so we can improve the service
  • Personal data categories: pseudonymous identifiers, organisation id and events (no name, email or IP)
  • Location: United States
Content delivery network
  • Purpose: serves images and static assets
  • Personal data categories: no personal data
  • Location: global edge network
How we notify you of changes

ExpertEdge maintains this list and posts any changes here, so customers should check this page for the current set of categories. The specific providers we use are available to customers on request under our data processing addendum. A customer that has signed a Data Processing Addendum and wishes to object to a new provider can contact privacy@expertedge.org.

Last updated: 24 June 2026