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Best Possible Outcome

A Field Guide to Business Decision-Making and Crisis Planning

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Created by Garth Callender

Learn how to make confident decisions and guide your team through uncertainty using proven planning and leadership strategies. Discover practical ways to build resilience, communicate clearly, and execute under pressure. Develop habits that help you lead effectively in crisis situations.

Wiley | Sep 2026 | 224 min

What You Will Learn

You will move step by step through real-world scenarios that show how to apply risk awareness, ethical judgment, and strategic planning in challenging situations. Each section focuses on building practical skills, from team communication to stress testing plans, so you can respond confidently and regroup when needed.

Key Features

  • Develop a risk mindset to handle uncertainty and make sound decisions under pressure
  • Strengthen team resilience by fostering cognitive diversity and clear communication
  • Apply structured planning and execution methods to navigate and recover from crises

Target Audience

This course is designed for leaders, managers, and decision-makers in business, government, or community roles who want to strengthen their crisis planning and decision-making skills. If you have some experience leading teams and want a structured approach to handling uncertainty, you'll find actionable strategies here.

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