Developing Your Communication Skills in Social Work
Building Emotional Intelligence and Effective Conversations in Social Work
Created by Sage Publishing Limited, Sarah Harlow, Paula Beesley and 1 more
Explore practical ways to strengthen your communication skills in social work. Learn how emotional intelligence, active listening, and empathy can help you build trust and navigate challenging conversations with clients and colleagues. Gain tools to handle sensitive topics and overcome common communication barriers.
Sage Publishing | Mar 2026 | 216 min
What You Will Learn
You will develop your skills through real-world examples and case studies that show how to apply emotional intelligence and active listening in everyday interactions. Step-by-step guidance helps you practice empathy, manage resistance, and address sensitive topics, so you can communicate more effectively in diverse situations.
Key Features
- Apply emotional intelligence to improve client relationships and outcomes
- Use active listening and clarification to build trust and understanding
- Handle resistance and manage difficult conversations with confidence
Target Audience
Perfect for social workers and related professionals who already understand the basics of the field and want to take their communication skills to the next level. If you are looking to deepen your emotional intelligence and handle complex conversations with greater confidence, this is designed for you.
