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Salesforce Experience (Community) Cloud Consultant Training

Acquire skillsets to implement and manage Experience Cloud solutions using the Salesforce platform

Deepika Khanna

Created by Deepika Khanna

Explore how to design and manage engaging online communities using Salesforce Experience Cloud. Gain practical skills in site building, content management, user engagement, and secure access controls. Develop the confidence to implement real-world solutions and prepare for certification.

Packt | Dec 2023 | 626 min

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LevelIntermediate
CategoriesTech Powered Professional, Business Intelligence Tools and Platforms

What You Will Learn

You will start by building foundational community sites, then move into advanced topics like content management and gamification. Through hands-on exercises, you'll practice setting up partner portals, managing user access, and configuring dashboards. Regular reviews and quizzes help reinforce your understanding as you progress.

Key Features

  • Build and customize branded community sites for customers and partners
  • Manage content creation, moderation, and publication using Salesforce CMS
  • Set up secure access, sharing rules, and partner portals for effective collaboration

Target Audience

Perfect for Salesforce administrators, consultants, and developers with some platform experience who want to deepen their expertise in Experience Cloud. If you're aiming to design, implement, or manage online communities or preparing for the Salesforce Experience Cloud Consultant Certification, you'll find practical guidance and real-world scenarios here.

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