Salesforce CRM Administration Handbook
A comprehensive guide to administering, configuring, and customizing Salesforce CRM
KNCreated by Mateusz Twarożek, Krzysztof Nowacki
Gain practical skills to confidently manage and customize Salesforce CRM. Explore system setup, automation, security, and reporting while preparing for certification and advancing your career as a Salesforce professional.
Packt | Apr 2024 | 328 min
What You Will Learn
You'll work through real-world scenarios and step-by-step guidance to build a strong foundation in Salesforce administration. By exploring core concepts, hands-on configuration, and practical automation, you'll learn to navigate the platform and apply best practices that prepare you for certification and workplace success.
Key Features
- Set up and configure Salesforce CRM for efficient business processes
- Automate workflows and approvals to streamline daily operations
- Master security, data management, and reporting for better decision making
Target Audience
Ideal for aspiring Salesforce administrators or consultants with some basic CRM knowledge who want to deepen their skills. If you're aiming to pass the Salesforce ADM 201 exam or looking to advance your career in the Salesforce ecosystem, this content will help you build confidence and expertise.
