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Lincoln Murphy

Wiley Expert

Lincoln Murphy

Lincoln Murphy is a consultant specializing in Customer Success and business growth strategies. He is known for his writing and has spoken internationally on topics related to customer engagement and retention.

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Categories
Business & Professional Development, Sales & Business Development, Customer Success & Retention

1 Course by Lincoln Murphy

Cover image for Customer Success

Customer Success

How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

Explore proven strategies to help your company reduce customer churn and increase recurring revenue. You will discover practical frameworks and actionable tactics that set customer success apart from traditional support or account management. Gain insights into building a proactive, company-wide approach to customer retention and growth.

Wiley | 2026 | 256 min

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