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Dan Steinman

Wiley Expert

Dan Steinman

Dan Steinman is a customer success expert with leadership experience at Marketo and Gainsight. He has contributed extensively to industry publications and has played a key role in developing customer success best practices.

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Categories
Business & Professional Development, Sales & Business Development, Customer Success & Retention

1 Course by Dan Steinman

Cover image for Customer Success

Customer Success

How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

Explore proven strategies to help your company reduce customer churn and increase recurring revenue. You will discover practical frameworks and actionable tactics that set customer success apart from traditional support or account management. Gain insights into building a proactive, company-wide approach to customer retention and growth.

Wiley | 2026 | 256 min

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