Apple Certified Support Professional macOS 11
Mastering macOS: Installation, Configuration, and Troubleshooting
Created by ACI Learning, Zachary Memos, Don Pezet
Get hands-on with macOS 11 as you learn how to install, configure, and troubleshoot Apple computers in a professional setting. Build practical skills for supporting users, managing accounts, and securing systems. By the end, you'll be ready to confidently handle real-world macOS support challenges.
ACI | Aug 2024 | 694 min
What You Will Learn
You'll work through detailed video walkthroughs and hands-on exercises that mirror real support scenarios. Each topic is broken down into clear steps, so you can practice as you go and build your skills gradually. Regular knowledge checks help you stay on track and reinforce what you've learned.
Key Features
- Install, configure, and secure macOS systems for reliable daily operation
- Manage user accounts, storage, and network settings with confidence
- Diagnose and resolve common macOS issues using proven troubleshooting methods
Target Audience
Perfect for help desk professionals, technical coordinators, and power users who already know the basics of computers and macOS. If you support Apple devices at work or want to earn the ACSP certification, you'll gain the practical experience and confidence needed to excel in your role.
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