Cover image for Extending Dynamics 365 Customer Engagement Apps with Low Code

Extending Dynamics 365 Customer Engagement Apps with Low Code

Create tailor-made Dynamics 365 CE apps using the powerful low-code capabilities of Power Platform

Explore how to customize and extend Dynamics 365 Customer Engagement apps using the low-code tools in Power Platform. Get practical experience building apps, automating processes, and integrating intelligent features to meet real business needs.

Packt | Jan 2023 | 342 min

What You Will Learn

You will start by exploring core low-code concepts and tools within Power Platform. Through hands-on exercises and real-world examples, you'll learn to build apps, automate tasks, and add intelligent features. Each topic is broken down into clear steps so you can apply what you learn right away.

Key Features

  • Build custom apps and portals using Power Apps and Power Pages for business scenarios
  • Automate workflows and business processes with Power Automate to boost productivity
  • Integrate chatbots and advanced reporting with Power Virtual Agents and Power BI

Target Audience

Perfect for Dynamics 365 developers, architects, and consultants who want to extend customer engagement apps with low-code solutions. If you already know the basics of Dynamics 365 and want to deliver scalable, maintainable solutions using Power Platform, you'll find practical guidance and actionable skills here.

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