Salesforce B2C Solution Architect's Handbook
Leverage Salesforce to create scalable and cohesive business-to-consumer experiences
Created by Mike King, Melissa Murphy
Learn how to connect Salesforce's Customer 360 products to deliver seamless business-to-consumer experiences. Gain practical skills in integrating Marketing Cloud, B2C Commerce, Data Cloud, and Service Cloud to create a unified view of your customers and drive real business value.
Packt | May 2024 | 464 min
What You Will Learn
You will work through real-world scenarios and practical examples that show how to integrate and orchestrate Salesforce products. Step-by-step guidance and self-checks help you build a strong understanding of data models, governance, and workflows as you progress. Each concept is explained in the context of solving business challenges.
Key Features
- Master integration of Salesforce Customer 360 products for unified customer data
- Apply best practices to design scalable, future-ready B2C architectures
- Gain confidence to plan, implement, and optimize Salesforce B2C solutions
Target Audience
This content is ideal for Salesforce architects, integration specialists, and technical leaders who already understand data integration basics and B2C customer experiences. If you want to deepen your expertise in designing scalable Salesforce solutions and prepare for the B2C Solution Architect exam, this is a great fit for you.
