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ServiceNow System Administrator from Zero to Hero

Complete beginner's guide for introduction to ServiceNow Administration - New York build

Catalin Popa

Created by Catalin Popa

Get a solid introduction to ServiceNow administration, starting from the basics and building up to key platform features. Explore how ServiceNow works, manage users and groups, and gain hands-on experience with application management and reporting tools.

Packt | May 2022 | 173 min

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LevelBeginner
CategoriesTech Powered Professional, Systems and Service Desk Administration

What You Will Learn

You will start with the essentials and gradually move into more advanced topics through a mix of clear explanations and practical demonstrations. Interactive quizzes and real-world assignments help reinforce your knowledge, so you can confidently apply what you learn in your own ServiceNow environment.

Key Features

  • Understand the ServiceNow interface and navigation for efficient daily use
  • Manage users, groups, and access controls to keep your system secure
  • Build and maintain applications, dashboards, and reports to support your team

Target Audience

Perfect for those starting an IT career or anyone new to ServiceNow who wants to build a strong foundation. If you are looking to prepare for the System Administrator Certification or simply want to understand how to manage and customize ServiceNow, you will find practical guidance and support here.

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