Catalin Popa

Packt Expert

Catalin Popa

Catalin Popa is an ITIL and ServiceNow certified professional with experience in ITSM process design and implementation. He has collaborated with stakeholders and vendors across diverse industries, including banking and aviation.

LinkedIn
Categories
Systems Administration and Networking, Systems and Service Desk Administration, Tech Powered Professional

2 Courses by Catalin Popa

Cover image for IT Help Desk Starter Pack

IT Help Desk Starter Pack

A comprehensive guide for professionals aspiring to become a Help Desk agent

Get a practical introduction to the world of IT support and help desk roles. Explore essential tools, processes, and skills that employers look for in entry-level IT professionals. Build confidence as you learn how to handle real workplace scenarios and prepare for job interviews.

Packt | 2022 | 133 min

Cover image for ServiceNow System Administrator from Zero to Hero

ServiceNow System Administrator from Zero to Hero

Complete beginner's guide for introduction to ServiceNow Administration - New York build

Get a solid introduction to ServiceNow administration, starting from the basics and building up to key platform features. Explore how ServiceNow works, manage users and groups, and gain hands-on experience with application management and reporting tools.

Packt | 2022 | 173 min