Jeff Mar

Packt Expert

Jeff Mar

Jeff Mar is a Customer Success Manager with over seven years of frontline experience and more than a decade in sales and program management. He focuses on engagement, relationship building, and cross-functional collaboration in CS.

LinkedIn
Categories
Business & Professional Development, Sales & Business Development, Customer Success & Retention

1 Course by Jeff Mar

Cover image for Mastering Customer Success

Mastering Customer Success

Discover tactics to decrease churn and expand revenue

Explore proven strategies to strengthen customer relationships and boost business growth. Learn how to communicate effectively, solve problems, and collaborate across teams to reduce churn and expand revenue. Gain practical insights to help you stand out as a customer success leader.

Packt | 2024 | 170 min