Claire Agutter

IT Governance Publishing Expert

Claire Agutter

Claire Agutter is a service management trainer and consultant with extensive experience in SIAM and digital service management. She has held leadership roles, contributed to industry best practices, and received recognition for her influence in technology.

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Categories
Technology & Engineering, IT Operations & Networking, IT Service Management & Operations, Business & Professional Development, Operations, Supply Chain & Process Improvement, Operations Management & Process Design

2 Courses by Claire Agutter

Cover image for Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK)

Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK)

SIAM Frameworks from Ecosystem to Practices for Successful Service Integration

Explore the essentials of Service Integration and Management, from its foundational principles to practical strategies for integrating services across multiple providers. Gain a clear understanding of SIAM structures, roles, and how to navigate common challenges for successful service management.

IT Governance Publishing | 2025 | 214 min

Cover image for Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK)

Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK)

A structured approach to implementing and sustaining SIAM across complex service ecosystems

Explore a structured approach to Service Integration and Management in complex, multi-vendor environments. Learn how to plan, implement, and continually improve SIAM practices to streamline service delivery and governance. Gain practical strategies for managing supplier relationships and driving performance.

IT Governance Publishing | 2025 | 344 min