Brian Johnson

IT Governance Publishing Expert

Brian Johnson

Brian Johnson is an expert in IT service management and business information management. He has held leadership roles such as vice president, director, and chief architect, contributing to key industry frameworks and guidance.

LinkedIn
Categories
Business & Professional Development, Business Strategy & Entrepreneurship, Change Management & Transformation, Operations, Supply Chain & Process Improvement, Operations Management & Process Design

2 Courses by Brian Johnson

Cover image for IT for Business (IT4B)

IT for Business (IT4B)

From Genesis to Revolution, a Business and IT approach to Digital Transformation

Explore how information technology is reshaping business strategy, governance, and operations. Gain practical insights into aligning digital tools with business goals while balancing efficiency, risk, and innovation. Learn how to navigate the challenges and opportunities of digital transformation in a rapidly evolving landscape.

IT Governance Publishing | 2025 | 239 min

Cover image for The Universal Service Desk (USD)

The Universal Service Desk (USD)

Implementing, controlling, and improving service delivery

Explore how to design, implement, and improve a Universal Service Desk to streamline service delivery and boost customer satisfaction. Gain practical strategies for integrating the service desk into enterprise operations and aligning it with business goals.

IT Governance Publishing | 2025 | 244 min