Customer Success with Microsoft Dynamics Sure Step
Having invested in Microsoft Dynamics, your enterprise will want to make a success of it, which is where this guide to Sure Step comes in, teaching you how to apply the methodologies to ensure optimum results.
Created by Chandru Shankar, Vincent Bellefroid
Gain practical strategies for planning, aligning, and managing Microsoft Dynamics solution delivery using the Sure Step methodology. Learn how to streamline your approach, improve implementation quality, and drive successful outcomes for your organization or clients.
Packt | Jan 2014 | 380 min
What You Will Learn
You will explore real-world scenarios and actionable frameworks that guide you through envisioning, planning, and delivering Microsoft Dynamics solutions. By focusing on consistent and repeatable processes, you'll learn to adapt methodologies to your specific role, whether in project management, sales, or change management.
Key Features
- Plan and coordinate solution delivery using proven Sure Step tactics
- Align business needs with Microsoft Dynamics for better implementation results
- Accelerate sales cycles and support organizational change effectively
Target Audience
Ideal for project managers, consultants, solution architects, sales professionals, and change management experts who work with Microsoft Dynamics. If you have some experience with Dynamics and want to improve solution delivery, streamline sales, or support organizational change, you'll find practical guidance to help you reach your goals.
