
SLIs and SLOs Demystified
A workshop approach to building and maintaining your service level indicators and service level objectives
Created by Alexandra F. McCoy
Explore the essentials of reliability engineering by learning how to define, measure, and manage service level indicators and objectives. Gain practical skills to improve system reliability and make smarter decisions that support both technical performance and business needs.
Packt | Apr 2025 | 300 min
What You Will Learn
You will start by breaking down the core concepts of SLIs and SLOs, then move into hands-on strategies for observability and incident management. Through real-world examples and actionable steps, you will learn how to set meaningful reliability goals and use data to drive continuous improvement.
Key Features
- Design SLIs and SLOs that fit your system's architecture and reliability targets
- Apply observability and incident management to quickly detect and resolve issues
- Use error budgets and metrics to balance reliability with business priorities
Target Audience
Ideal for site reliability engineers, DevOps professionals, software engineers, and product managers who want to strengthen their reliability practices. If you have a basic understanding of cloud services and system monitoring, you'll be able to apply these concepts to boost your team's performance and align with business objectives.





