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SLIs and SLOs Demystified

A workshop approach to building and maintaining your service level indicators and service level objectives

AM

Created by Alexandra F. McCoy

Explore the essentials of reliability engineering by learning how to define, measure, and manage service level indicators and objectives. Gain practical skills to improve system reliability and make smarter decisions that support both technical performance and business needs.

Packt | Apr 2025 | 300 min

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LevelIntermediate
CategoriesSystems Administration and Networking, Monitoring and Logging Automation

What You Will Learn

You will start by breaking down the core concepts of SLIs and SLOs, then move into hands-on strategies for observability and incident management. Through real-world examples and actionable steps, you will learn how to set meaningful reliability goals and use data to drive continuous improvement.

Key Features

  • Design SLIs and SLOs that fit your system's architecture and reliability targets
  • Apply observability and incident management to quickly detect and resolve issues
  • Use error budgets and metrics to balance reliability with business priorities

Target Audience

Ideal for site reliability engineers, DevOps professionals, software engineers, and product managers who want to strengthen their reliability practices. If you have a basic understanding of cloud services and system monitoring, you'll be able to apply these concepts to boost your team's performance and align with business objectives.

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