
Microsoft Dynamics 365 AI for Business Insights
Transform your business processes with the practical implementation of Dynamics 365 AI modules
Created by Dmitry Shargorodsky
Unlock the potential of Dynamics 365 AI to drive smarter business decisions across sales, marketing, customer service, and finance. Learn how to integrate advanced AI tools and see real-world strategies that turn data into actionable insights. Discover how AI can streamline your processes and improve customer experiences.
Packt | Mar 2024 | 178 min
What You Will Learn
You will build practical skills by exploring hands-on scenarios and real business cases. Each section guides you through applying AI modules in different business areas, showing how to connect Dynamics 365 with powerful AI tools. Along the way, you'll see how to translate theory into solutions that make a measurable impact.
Key Features
- Apply Dynamics 365 AI to optimize sales, marketing, service, and finance workflows
- Integrate advanced AI tools like OpenAI Service and Microsoft Copilot for deeper insights
- Use real-world examples to solve business challenges and improve decision-making
Target Audience
Perfect for Dynamics 365 consultants, architects, and IT managers ready to implement AI in their organizations. If you advise on business technology or want to deepen your Dynamics 365 expertise, you'll benefit most with some prior experience in the platform and a basic understanding of AI concepts.





