ServiceNow IT Operations Management
Demystifying IT Operations Management
Created by Ajaykumar Guggilla
Get hands-on with managing IT infrastructure using ServiceNow IT Operations Management. Explore discovery, orchestration, MID server, and cloud management to improve service visibility and performance. Designed for those working with legacy operating systems who want to automate and streamline IT operations.
Packt | Nov 2017 | 128 min
What You Will Learn
You will build practical skills by working through real-world scenarios that show how to configure and use ServiceNow ITOM tools. Each step focuses on connecting IT activities to business needs, with clear explanations and demonstrations. By the end, you will be comfortable managing and automating IT operations from a single platform.
Key Features
- Set up and configure ServiceNow ITOM features for efficient infrastructure management
- Integrate ServiceNow with other applications and provider services to boost automation
- Gain immediate visibility into business services and improve service availability
Target Audience
Perfect for system administrators, IT operations staff, and IT managers who want to implement ServiceNow IT Operations Management. No prior experience with ServiceNow ITOM is needed. If you work with legacy operating systems and are looking to automate processes and improve service agility, this is a great fit for you.
